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Customers have slammed Kevin Hart‘s vegan fast-food chain days after the restaurant shut the doors on all of its locations just two years after its debut.

Hart House closed its four Southern California outlets on Tuesday and posted a farewell message on Instagram saying: ‘Thank You. A Hartfelt goodbye for now as we start a new chapter.’

The chain launched in 2022 amid a surge of plant-based burger options in Los Angeles and set to offer a traditional fast-food experience but without animal products for a good value.

Now some diners are rejoicing in Hart House’s closure criticizing its menu and saying there are better vegan restaurants out there.

‘The food was awful. Tasted like cardboard,’ one person said on a TikTok about the closing.

Kevin Hart 's vegan fast-food chain closed all of its California locations just two years after its debut
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Kevin Hart ‘s vegan fast-food chain closed all of its California locations just two years after its debut

Some diners are rejoicing in Hart House's closure criticizing its menu and saying it fell short compared to other vegan restaurants
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Some diners are rejoicing in Hart House’s closure criticizing its menu and saying it fell short compared to other vegan restaurants

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‘The food was unbelievably greasy and flavorless,’ another reviewer said.

‘Food was awful. All salt,’ said one diner. ‘It’s nasty. I went the first day it opened. It was soooo gross,’ a fourth person said.

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One person suggested Hart House may have failed because its menu items were not as good as other vegan fast-food chains.

‘The food was awful especially if you’ve had genuinely good vegan food, like slutty vegan,’ the person said referring to another popular vegan spot.

Slutty Vegan was opened in 2018 in New York by owner Pinky Cole and has expanded to other cities in Georgia and Alabama.

Hart House was approximately 50 percent owned by Hart and led by CEO Andy Hooper, the former president of &Pizza.

Its launch followed Hart’s public commitment to a mostly plant-based diet in 2020.

It was only in January that Hart House announced plans to expand by adding four to six more locations and exploring markets in Washington, DC, and Atlanta.

A flagship location opened in May 2023 at the intersection of Hollywood Boulevard and Highland Avenue and was the chain’s first to feature a drive-thru.

At the time, Hooper described the Hollywood site as symbolic of the brand’s aspirations: ‘Opening on the corner of Sunset and Highland, across the street from Hollywood High School, adjacent to a Chick-fil-A, and just a few yards from an In-N-Out, [inside] a former McDonald’s building is about as emblematic as you can get of our aspiration to be the future of quick-service restaurants.’

Hooper aimed to establish a ‘sustainable employment experience’ at Hart House – with higher wages and widespread benefits to encourage staff to stay.

Employees received healthcare, a lifestyle spending account, and an interest-earning savings account that the company paid into.